2 Administrative jobs in Bangladesh
Assistant Front Office Manager
Dhaka, Dhaka
Marriott
Posted 6 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dhaka, 44 Kemal Ataturk Avenue, Banani, Dhaka, Bangladesh, Bangladesh, 1213VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dhaka, 44 Kemal Ataturk Avenue, Banani, Dhaka, Bangladesh, Bangladesh, 1213VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Manager, Materials Library
Dhaka, Dhaka
VF Corporation
Posted 14 days ago
Job Viewed
Job Description
**ABOUT VF:**
VF Corporation (NYSE: VFC) outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, etc. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. For more information, visit .
**ABOUT YOUR ROLE:**
The **Manager, Global Materials Library** is responsible for the day-to-day management and optimization of VF's centralized materials library across apparel brands. Reporting to the Director of Material Library, this role leads a small team of fabric developers and plays a key role in executing material lifecycle strategies, maintaining physical and digital libraries, and supporting cross-brand collaboration. You will collaborate closely with Material Sourcing team, sourcing leaders, and suppliers to ensure the library is a high-performing, future-ready asset.
**YOUR RESPONSIBILITIES WILL INCLUDE** **:**
**Library Operations & Lifecycle Management**
+ Manage the circulation, inventory, and lifecycle planning of materials in collaboration with brand and sourcing teams.
+ Ensure physical libraries are maintained in strategic global locations and are accessible to product teams.
+ Oversee the evaluation of material quality and performance to ensure alignment with sustainability, innovation, and cost goals.
+ Conduct regular audits to identify material overlaps, underutilized items, and opportunities for consolidation.
**Team Leadership**
+ Lead and develop a team of 1-2 fabric developers, providing guidance, coaching, and performance feedback.
+ Foster a collaborative and inclusive team culture that supports innovation and continuous improvement.
+ Ensure alignment of team activities with the strategic direction set by the Director and Senior Manager of Material Library.
**Governance & Process Execution**
+ Support the implementation of standardized processes to rationalize material development requests and reduce redundancies.
+ Maintain accurate metadata and data attributes to enable material consolidation and strategic leverage.
+ Participate in seasonal and lifecycle core material reviews to assess relevance and usage.
**Stakeholder Collaboration**
+ Serve as a key point of contact for brand teams and material development leaders to access core materials and information.
+ Collaborate with sourcing, product development, and sustainability teams to align on material needs and priorities.
+ Support the execution of the Tier 2 mill matrix strategy and supplier alignment initiatives.
**Digital Tools & Data Analytics**
+ Maintain and update digital material library platforms and databases.
+ Support the development of analytics tools to track material utilization, performance, and cost efficiency.
+ Collaborate with IT and digital innovation teams to enhance system capabilities and user experience **.**
**WHAT WE WILL BE LOOKING FOR IN YOU** **:**
**Technical Expertise**
+ Deep knowledge of fabric types, construction, finishing, and performance characteristics.
+ Experience in material development, sourcing, and lifecycle management.
+ Familiarity with sustainability standards and innovation in textile materials.
**Leadership & Collaboration**
+ Proven ability to lead and develop small teams.
+ Strong interpersonal and communication skills to influence cross-functional stakeholders.
+ Ability to build trusted relationships across teams and suppliers.
**Analytical & Strategic Thinking**
+ Strong analytical mindset with experience in data-driven decision-making.
+ Ability to manage complex projects and prioritize effectively in a fast-paced environment.
+ Experience with PLM, ERP, or material library systems is a plus.
**OUR EXPECTATION FOR DEMONSTATING LEADERSHIP** **:**
+ **Strategic Leadership**
+ Understands and has ability to explain organization vision and strategic goals to the team, and how daily operations activities related to achieving overall direction
+ Participates in planning and prioritization; identifies opportunities to improve effectiveness through cross-functional collaboration
+ **Growing People & Teams**
+ Supports employee performance and development through coaching and feedback.
+ Encourages collaboration and shared learning to strengthen team performance
+ Leads by example, demonstrating continuous improvement and adaptability
+ **Driving Results**
+ Focuses on achieving objectives through execution against aligned processes and ways of working
+ Anticipates & prevents problems that could impact team performance
+ Proactively seeks solutions to solve problems effectively to maintain team performance.
+ **Partnership**
+ Works effectively with peers and partners, provides constructive feedback to drive achievement of shared goals
+ Builds strong relationships and ensure clear, transparent communication within their teams and with stakeholders.
+ Understands cross functional goals that support team objectives and business outcomes.
**WHAT YOU CAN EXPECT FROM US:**
+ _Being a part of a movement that is Purpose led which enables us to have a positive impact on communities around the world, it gives greater meaning to the work we do._
+ _Working with a team of diverse and sharp minds that work with an inclusive and global mindset because our differences are what make us stronger together._
+ _Providing you with the best in class, work environment, well-being policies and work place flexibility that is about helping you show up and lean into life with your whole self - emotionally, physically and socially._
**Statement on Diversity & Inclusion**
At VF, we foster an inclusive environment that welcomes and values the differences of our associates, customers, suppliers, and communities. VF is an equal opportunity employer. We're committed to providing equal opportunities in employment and treating our associates and applicants without discrimination on the basis of their race, color, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status or any other legally protected factor.
**ABOUT YOUR ROLE:**
+ _Business Scope_ _: Provide revenue_ _/FOB_ _information here_ _in USD$_
+ _Team_ _structure:_ _Provide the Organization Chart (current state and future state_ _, reporting structure one level up & down_ _)_
+ _Channels Covered: Provide information on the Channel being covered and potential revenue. In_ _case_ _of Retail, provide_ _number_ _of stores that will be covered across the region._ _In_ _case_ _of Supply Chain, include FOB value, vendors/mills overseen_ _etc._
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
VF Corporation (NYSE: VFC) outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, etc. Founded in 1899, VF is one of the world's largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. For more information, visit .
**ABOUT YOUR ROLE:**
The **Manager, Global Materials Library** is responsible for the day-to-day management and optimization of VF's centralized materials library across apparel brands. Reporting to the Director of Material Library, this role leads a small team of fabric developers and plays a key role in executing material lifecycle strategies, maintaining physical and digital libraries, and supporting cross-brand collaboration. You will collaborate closely with Material Sourcing team, sourcing leaders, and suppliers to ensure the library is a high-performing, future-ready asset.
**YOUR RESPONSIBILITIES WILL INCLUDE** **:**
**Library Operations & Lifecycle Management**
+ Manage the circulation, inventory, and lifecycle planning of materials in collaboration with brand and sourcing teams.
+ Ensure physical libraries are maintained in strategic global locations and are accessible to product teams.
+ Oversee the evaluation of material quality and performance to ensure alignment with sustainability, innovation, and cost goals.
+ Conduct regular audits to identify material overlaps, underutilized items, and opportunities for consolidation.
**Team Leadership**
+ Lead and develop a team of 1-2 fabric developers, providing guidance, coaching, and performance feedback.
+ Foster a collaborative and inclusive team culture that supports innovation and continuous improvement.
+ Ensure alignment of team activities with the strategic direction set by the Director and Senior Manager of Material Library.
**Governance & Process Execution**
+ Support the implementation of standardized processes to rationalize material development requests and reduce redundancies.
+ Maintain accurate metadata and data attributes to enable material consolidation and strategic leverage.
+ Participate in seasonal and lifecycle core material reviews to assess relevance and usage.
**Stakeholder Collaboration**
+ Serve as a key point of contact for brand teams and material development leaders to access core materials and information.
+ Collaborate with sourcing, product development, and sustainability teams to align on material needs and priorities.
+ Support the execution of the Tier 2 mill matrix strategy and supplier alignment initiatives.
**Digital Tools & Data Analytics**
+ Maintain and update digital material library platforms and databases.
+ Support the development of analytics tools to track material utilization, performance, and cost efficiency.
+ Collaborate with IT and digital innovation teams to enhance system capabilities and user experience **.**
**WHAT WE WILL BE LOOKING FOR IN YOU** **:**
**Technical Expertise**
+ Deep knowledge of fabric types, construction, finishing, and performance characteristics.
+ Experience in material development, sourcing, and lifecycle management.
+ Familiarity with sustainability standards and innovation in textile materials.
**Leadership & Collaboration**
+ Proven ability to lead and develop small teams.
+ Strong interpersonal and communication skills to influence cross-functional stakeholders.
+ Ability to build trusted relationships across teams and suppliers.
**Analytical & Strategic Thinking**
+ Strong analytical mindset with experience in data-driven decision-making.
+ Ability to manage complex projects and prioritize effectively in a fast-paced environment.
+ Experience with PLM, ERP, or material library systems is a plus.
**OUR EXPECTATION FOR DEMONSTATING LEADERSHIP** **:**
+ **Strategic Leadership**
+ Understands and has ability to explain organization vision and strategic goals to the team, and how daily operations activities related to achieving overall direction
+ Participates in planning and prioritization; identifies opportunities to improve effectiveness through cross-functional collaboration
+ **Growing People & Teams**
+ Supports employee performance and development through coaching and feedback.
+ Encourages collaboration and shared learning to strengthen team performance
+ Leads by example, demonstrating continuous improvement and adaptability
+ **Driving Results**
+ Focuses on achieving objectives through execution against aligned processes and ways of working
+ Anticipates & prevents problems that could impact team performance
+ Proactively seeks solutions to solve problems effectively to maintain team performance.
+ **Partnership**
+ Works effectively with peers and partners, provides constructive feedback to drive achievement of shared goals
+ Builds strong relationships and ensure clear, transparent communication within their teams and with stakeholders.
+ Understands cross functional goals that support team objectives and business outcomes.
**WHAT YOU CAN EXPECT FROM US:**
+ _Being a part of a movement that is Purpose led which enables us to have a positive impact on communities around the world, it gives greater meaning to the work we do._
+ _Working with a team of diverse and sharp minds that work with an inclusive and global mindset because our differences are what make us stronger together._
+ _Providing you with the best in class, work environment, well-being policies and work place flexibility that is about helping you show up and lean into life with your whole self - emotionally, physically and socially._
**Statement on Diversity & Inclusion**
At VF, we foster an inclusive environment that welcomes and values the differences of our associates, customers, suppliers, and communities. VF is an equal opportunity employer. We're committed to providing equal opportunities in employment and treating our associates and applicants without discrimination on the basis of their race, color, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status or any other legally protected factor.
**ABOUT YOUR ROLE:**
+ _Business Scope_ _: Provide revenue_ _/FOB_ _information here_ _in USD$_
+ _Team_ _structure:_ _Provide the Organization Chart (current state and future state_ _, reporting structure one level up & down_ _)_
+ _Channels Covered: Provide information on the Channel being covered and potential revenue. In_ _case_ _of Retail, provide_ _number_ _of stores that will be covered across the region._ _In_ _case_ _of Supply Chain, include FOB value, vendors/mills overseen_ _etc._
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.
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