7 Management jobs in Bangladesh

Order Management Specialist-Bangladesh

Dhaka, Dhaka GE HealthCare

Posted 1 day ago

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Job Description

**Job Description Summary**
The scope of the role includes ensuring standard operating order processes and mechanisms are set on regional level, key metrics and KPI's are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers' requests.
The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment.
**Job Description**
**Roles and Responsibilities:**
+ ?Leads Order management team to ensure predictable Order Execution Process in collaboration with Sales, Modality, HPM(Project Management Team), Service and Finance. This includes:
+ Lead Regional Backlog Management & order Execution to Drive Equipment Delivery and Sales Transfers.
+ Contribute to revenue linearity by date management, timely execution, and risk mitigation for fulfilment in coordination with S&OP and global fulfilment teams.
+ Drive On-Time Delivery and Quality of delivery to Customers.
+ Inventory Management and Obso/ reserve management
+ Delivery to KPI's related to Order Management
+ Act as single Interface to Modalities, Sales, HPM (Project Management Team) and Finance for matters related to orders execution and fulfillment.
+ Implementation of global programs related to Order operations in region.
+ Coordination with Logistics, shipping teams in Manufacturing & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
+ Coordination with Logistics & sourcing teams to deliver cost productivity
+ Ensure adherence to revenue recognition norms and ensure proper documentation.
+ Drive Lean/Simplification projects to improve process effectiveness and efficiency
**Required Qualifications:**
+ Bachelor's degree in engineering, Operations Management, Business Management, or another related field.
+ Lean and Six Sigma knowledge
+ At least 3-5years+ of experience in corporate environment.
+ Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
+ Team oriented - ability to motivate and work well with diverse, cross-functional teams
+ Excellent oral and written communications skills
+ Analytical and process skills
+ Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
+ Communication skills to synthesize complex issues and communicate into simple messages.
+ Demonstrated ability to energize, develop, and build rapport at all levels within an organization
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our **total rewards** are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-MC1
#LI-Onsite
**Additional Information**
**Relocation Assistance Provided:** No
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Cash Management Lead - Product Specialist (AVP)

Dhaka, Dhaka Citigroup

Posted 6 days ago

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Job Description

As the Bangladesh Cash Products business embarks on a transformation to realize the business vision of a Real-Time, Intelligent, Responsive and Global network, it is necessary and timely to evolve and grow our product management function which will drive our innovation agenda.
The Cash management lead role will spearhead both product management and product roll out of our various global products such as Liquidity management services, Domestic payments, Cross border payments, Platform and Data Services, Onboarding and Networks etc. and implement the best practices of these Global products in the Bangladesh local market. This is a unique opportunity to make a significant impact on Citi's cash management landscape, driving innovation and delivering a superior client experience for the Bangladeshi Clients.
The position will support global and cluster product managers and coordinate among all local stakeholders in Legal, Compliance, Ops., Technology, and External Stakeholders including Bangladesh Bank, National Board of Revenue to successfully implement end-to-end solutions for the local clients. The position will execute key strategic solutions relating to Services products ensuring design, development, budgeting, implementation and delivery of consistent solutions. This is an exciting opportunity to lead a key component of the Services business and support the launch of new solutions, while harmonizing and standardizing existing features. The Cash Management Lead is a strategic professional who contributes to directional strategy by considering their application in own job and the business. The role will require basic commercial awareness, connectivity with the local Banking market and basic software skills to navigate connectivity between the Bank's and the Client's computer systems. Matured communication and diplomacy skills to guide, influence and convince others, particularly colleagues from overseas locations is expected.
Responsibilities:
+ Subject matter expert who develops and implements Cash Management Operations initiatives, budgeting, and/or projects regionally and globally.
+ Supports global team and managers in creating a strong team performing Cash Management Operations processes across the country for all clients.
+ Is responsible for setting up effective predicting, forecasting and reporting to country seniors to support efficiency in balance sheet management
+ Establish controls for all cash movements and cash usage and coordinate activities with control functions and audits
+ Play a significant role in developing data processing, liquidity management and funding systems used at Cash Management Operations
+ Monitor portfolio and associated exposures to ensure All Deposit rates including Savings Interest rates, Term Deposit rates and all other deposit rates are maintained effectively and in accordance with client needs and bench marked against competitors.
+ Subject matter expert who develops and implements business initiatives, client solutions, and/or projects
+ Stays abreast of developments within the Cash Management function and considers his/her implications for own job and the business
+ Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to Cash Management processes
+ Accountable for integrity of process, operations and associated results; responsibility for planning, budgeting and policy formulation within area of expertise.
+ Responsible for detailed analysis of Balance Sheet (Deposit) related issues where the best course of action is not evident from the information available, but actions must be recommended/taken
+ Contributes to standards around which others will operate
+ Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
+ Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities
+ Requires good analytical skills to filter, prioritize and validate potentially complex material from multiple projects
+ Committed to process improvement, client service, control, and cost reduction and identifies any opportunity to implement process improvements, service enhancements, or technology enhancements
+ Liaises with internal (front office, middle office, ops, control, etc.) teams and external clients to assess service quality and identify areas for improvement
+ Conducts discovery and due diligence activities with third party vendors to meet their needs
+ Solves complex client queries and consults with clients as required
+ Applies a solid knowledge of the business to develop creative solutions to meet client and business needs
+ Provides in-depth and sophisticated analysis to define problems and develop solutions, mostly but not limited to Cash Management processes
+ Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
+ Acts as an advisor or coach to new or junior staff
+ Builds and maintains effective relationships with colleagues, management, internal/external clients and stakeholders; facilitates and enables change
+ Persuades and influences colleagues, management, clients and stakeholders through excellent communication, interpersonal and diplomacy skills
+ Individuals at this level may manage a department, product or process with a large amount of independence
+ Developed communication and diplomacy skills are required in order to guide, influence and convince others without direct authority
+ Cooperates and communicates well with other team members
+ Leads by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos
+ Appropriately assess risk when business decisions are made, demonstrating strong consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by enforcing compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct good business practices, and escalating, managing and reporting control issues with transparency.
+ Manage all kind of incidents (e.g. system outages, industry issues, cyber attacks, etc) and ensuring minimum impact on the firm and its clients. This might also include a requirement to work in outside normal working hours and in overtime
+ Complete all tasks - having connection with the organization's activities including those not detailed in the JD
+ Supports roll-out and implementation of global best-practices, in particular knowledge transfer of existing processes to other markets
Qualifications, Knowledge & Experience
+ 4-8 years of experience in Banking/Treasury area
+ Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products
+ Intermediary knowledge of Treasury Funding and Banking Operations
+ Bachelor's/University degree, Master's degree preferred
Skills & Competences:
+ Excellent spoken and written English, other languages are advantageous
+ An understanding of concept of Corporate Treasury, Markets Treasury and Operations The candidate is expected to be dynamic, flexible and a quick learner as the business requires candidates to be able to learn and perform multiple functions parallel
+ Strong PC skills in Excel, Word and Outlook. Training will be provided on other systems used within this position
+ A desire to learn
+ Precision, keen attention to details
+ Strong interpersonal skills
+ Good communication and organizational skills
+ Willingness to work on local Bank Holiday days when managing regional/global processes
+ Ability to support occasional weekend works if required for testing
+ Organized approach
+ Positive and pro-active attitude
+ Goal oriented and self driven
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Director - Room Operations

Dhaka, Dhaka Marriott

Posted 14 days ago

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Job Description

**Additional Information**
**Job Number** 25092437
**Job Category** Rooms & Guest Services Operations
**Location** Le Meridien Dhaka, 79/A Commercial Area, Airport Road, Dhaka, Bangladesh, Bangladesh, 1229VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand's standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 5 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors Rooms operations sales performance against budget.
- Reviews reports and financial statements to determine Rooms operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
- Develops systems to enable associates to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures associates are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).
- Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits associate feedback, utilizes an "open door policy" and reviews associate satisfaction results to identify and address associate problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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General Manager-Renaissance Dhaka Gulshan Hotel

Dhaka, Dhaka Marriott

Posted 28 days ago

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**Additional Information**
**Job Number** 25046992
**Job Category** Property Leadership
**Location** Renaissance Dhaka Gulshan Hotel, 78 Gulshan Avenue, Dhaka, Bangladesh, Bangladesh, 1212VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Drives implementation of the Renaissance brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owner work together to achieve Renaissance brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott and Renaissance brand values in all leadership actions.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
**Preferred:**
- General Manager experience with emphasis on Boutique and Luxury.
- Ability to work flexible hours including weekends, holidays and late nights.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**JOB SPECIFIC TASKS**
**Business Strategy Development**
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans are aligned with Marriott and Renaissance brand business strategies; translates Renaissance global strategic plan into one that can be executed on property.
**Business Strategy Execution**
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans and employees are aligned with Marriott and Renaissance brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; drives business plans and actions to have a positive impact on property performance.
**Sales and Marketing**
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; verifies that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
**Talent Management and Organizational Capability**
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; verifies that all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; drives for effective work processes, systems and teamwork to maximize individual and overall property performance.
**Brand Champion**
Serves as a passionate brand advocate and verifies that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and Renaissance brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents Marriott and Renaissance brand values in all leadership actions.
**Business Information Analysis**
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
**Employee and Labor Relations**
Verifies that all employees are treated fairly, and with respect, and handles any gaps that are discovered; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees ("open door policy"); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
**Revenue Management**
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports Renaissance brand positioning in local market; monitors demand forecasting and revenue practices to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
**Owner Relations**
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott/Renaissance brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
**Customer and Public Relations Management**
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ("PR buzz").
**Company/Brand Policy, Procedures, and Standards Compliance**
Verifies property compliance with legal, safety, operations, labor, and Marriott and Renaissance brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; verifies that employees are appropriately trained and performing to standard.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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Assistant Manager - Revenue

Dhaka, Dhaka Hyatt

Posted 28 days ago

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Job Description

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Revenue is responsible to assist the Revenue Manager in managing provide revenue accounting and business best practices to the hotel. The Assistant Manager - Revenue has responsibility for all technical accounting aspects of hotel's revenue streams
**Qualifications:**
Ideally with a university degree in Strategic Marketing or Hospitality/Tourism management. An MBA would be an asset. Minimum 2 years work experience as Assistant Manager - Revenue or Revenue Analyst. Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.
**Primary Location:** BD-Dhaka
**Organization:** Hyatt Place Dhaka Uttara
**Job Level:** Full-time
**Job:** Revenue
**Req ID:** DHA00015
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Assistant Manager - Front Office

Dhaka, Dhaka Hyatt

Posted 28 days ago

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Job Description

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
**Qualifications:**
Minimum 3 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills.
**Primary Location:** BD-C-Dhaka
**Organization:** Hyatt Place Dhaka Uttara
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DHA00024
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Business Development Manager

IHG

Posted 28 days ago

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Job Description

As a Business Development Manager your primary role is to drive revenue by identifying and securing new business opportunities across various market segments.
**Job Responsibilities:**
? **Business Development & Revenue Growth**
Identify, evaluate, and pursue new business opportunities to increase hotel revenue.
Develop strategies to expand the hotel's corporate, MICE (Meetings, Incentives, Conferences, and Exhibitions), leisure, and group client base.
Maintain a strong sales pipeline through proactive prospecting, networking, and relationship-building.
Monitor market trends and competitor activity to identify areas of opportunity or improvement.
? **Client Relationship Management**
Build and maintain strong relationships with key corporate clients, travel agents, DMCs, and event planners.
Conduct regular client visits, sales calls, and presentations to promote hotel services and offerings.
Handle high-value clients and ensure personalized attention to meet client satisfaction and loyalty.
? **Strategic Planning & Forecasting**
Collaborate with the sales and marketing team to develop annual sales strategies and promotional plans.
Work closely with revenue management to align business development strategies with pricing and inventory controls.
Analyze business performance metrics and sales reports to track progress against targets and KPIs.
? **Partnerships & Promotions**
Explore and establish partnerships with local businesses, tourism boards, and global travel companies to drive visibility and bookings.
Develop promotional campaigns in coordination with the marketing team to attract targeted segments.
Attend industry trade shows, networking events, and business forums to represent the hotel and generate leads.
? **Proposal Development & Contracting**
Prepare compelling proposals, presentations, and tender documents for potential clients and partners.
Negotiate and finalize contracts in line with hotel standards and revenue goals.
? **Cross-Department Collaboration**
Work in sync with the operations, F&B, front office, and events teams to ensure seamless execution of booked business.
Provide detailed handovers and stay involved during key client events or VIP stays.
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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