1 Customer Service Representatives jobs in Bangladesh
Customer Service Representative
Dhaka, Dhaka
Fresenius Medical Care North America
Posted 21 days ago
Job Viewed
Job Description
Bachelor's Degree in any field.
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Preferably with at least one (1) year experience in handling SAP and Order Entry Process.
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Proficiency in MS Excel is required; SAP knowledge in order entry is an advantage.
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Must be detail oriented and customer-service oriented; continuous improvement mindset preferred.
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Strong communication skills, both written and verbal, with a customer-oriented approach.
-
Excellent attention to detail and accuracy in performing data entry tasks.
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Ability to work independently as well as collaboratively in a team setting.
-
Strong organizational skills with the capability to manage multiple tasks simultaneously.
-
Flexibility to adapt to changing priorities and business needs.
-
Process orders in SAP for accuracy and timely fulfilment.
-
Handle customer complaints effectively and escalate issues as needed.
-
Execute daily operations, support business and functions with relevant process
-
Assist in creating and maintaining customer accounts and profiles in our database.
-
Maintain accurate records of customer interactions and transactions to facilitate follow-up and reporting.
-
Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams
-
Support various administrative tasks to ensure the efficient operation of the team
-
Preferably with at least one (1) year experience in handling SAP and Order Entry Process.
-
Proficiency in MS Excel is required; SAP knowledge in order entry is an advantage.
-
Must be detail oriented and customer-service oriented; continuous improvement mindset preferred.
-
Strong communication skills, both written and verbal, with a customer-oriented approach.
-
Excellent attention to detail and accuracy in performing data entry tasks.
-
Ability to work independently as well as collaboratively in a team setting.
-
Strong organizational skills with the capability to manage multiple tasks simultaneously.
-
Flexibility to adapt to changing priorities and business needs.
-
Process orders in SAP for accuracy and timely fulfilment.
-
Handle customer complaints effectively and escalate issues as needed.
-
Execute daily operations, support business and functions with relevant process
-
Assist in creating and maintaining customer accounts and profiles in our database.
-
Maintain accurate records of customer interactions and transactions to facilitate follow-up and reporting.
-
Provide comprehensive support to Customers and Sales, Commercial, Sales, Customer Service and Supply Chain teams
-
Support various administrative tasks to ensure the efficient operation of the team
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