Case Processing Manager-RSC
Job Details
Full Job Description
Requisition ID: req47525
Job Title: Case Processing Manager-RSC
Sector: Program Administration
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Cox's Bazar, Bangladesh
Work Arrangement:
In-person
Job Description
Program Brief Founded in 1933, International Rescue Committee (IRC) is one of the
world’s leading agencies working in post-conflict and development
contexts, supporting communities in over 40 fragile, failed and
developing states. In this capacity, we work to restore safety,
dignity and hope to millions who are uprooted, struggling to endure
and wishing to advance on a path of development. The
Resettlement Support Center Asia (RSC Asia), funded by the US State
Department Bureau of Population, Refugees, and Migration (PRM),
assists persons throughout Asia seeking permanent resettlement in the
United States. Responsible for a portfolio of 37 countries, RSC Asia:
prepares refugee applications for the United States Refugee Admissions
Program (USRAP) using START (a State Department–managed data system
that supports the arrival and resettlement of refugees through
technology); provides information to resettlement agencies about
arriving refugees and offers cultural orientation training to refugees
bound for the United States. Purpose of the Role
The Case Processing Manager ensures a high level of general
processing on behalf of refugee applicants to the United States
Refugee Admissions Program (USRAP) through supervision, case
processing management and quality control functions, including data
entry of refugee case file information into START, a State Department
– managed system that supports the arrival and resettlement of
refugees through technology. The position is responsible for the full
oversight of unit(s) assigned within the Case Processing Department
and will primarily focus on working with United States Citizenship and
Immigration Services (USCIS) adjudicated cases within the larger RSC
team. The position is responsible for communicating with other Case
Processing units as well as the Casework Department and external
partner agencies to ensure timely information sharing and follow-up.
Highlights of Key Responsibilities Program Delivery Training,
Monitoring and Evaluation Key Partners
and Donor Relations Staff Management,
Development and Retention Other Duties
Qualifications
Education Work Experience Demonstrated
Skills and Competencies Language and Computes Skills
Standard of Professional Conduct Gender Equality & Equal Opportunity We
are an equal opportunity employer and value diversity at our
organization. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status. Are you ready to join
the most dynamic team? Working Environment The position is currently based in Cox’s Bazar. The position requires
domestic travel to support delivery of USRAP processing within
Bangladesh.
Case Processing Manager-RSC
International Rescue Committee
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